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About
Partnership Solutions was founded on a simple belief: cybersecurity is a public service. Municipal networks are the backbone of public life — powering emergency services, utilities, education, and local governance. Partnership Solutions helps communities safeguard these essential systems against evolving cyber threats.
Our team includes former IT directors, security engineers, and intelligence experts with decades of experience. We bridge the gap between technical expertise and civic responsibility, ensuring every engagement strengthens both your systems and your community’s confidence.
We build resilient, compliant, and future-ready cybersecurity programs rooted in transparency, accountability, and trust.
Security Assessments & Risk Audits
Identify vulnerabilities before attackers do. We perform detailed evaluations of network infrastructure, endpoints, and third-party integrations, tailored to the realities of municipal systems. advice to help your business thrive.
Incident Response Planning
Be ready when it matters most. We help municipalities develop and test actionable incident response plans — ensuring continuity of operations and clear communication with the public. advice to help your business thrive.
Policy & Compliance Support
Stay aligned with state and federal cybersecurity standards. From NIST and CIS controls to state-level mandates, we help you implement policies that meet today’s requirements and anticipate tomorrow’s. advice to help your business thrive.
Training & Capacity Building
Empower your workforce. We offer staff training programs and simulated exercises designed to make cybersecurity everyone’s responsibility, from city hall to public works. advice to help your business thrive.
Managed Security Partnerships
Ongoing protection, scaled to your needs. Whether you need continuous monitoring or project-based support, we offer flexible service models to ensure your systems remain secure as technology evolves.
Susan Phillips
Susan Phillips is a founding partner at Partnership Solutions, where she leads the firm’s Human Intelligence and Risk Strategy practice. With over 20 years of experience in public-sector investigations, behavioral analysis, and threat assessment, Susan helps municipalities understand the human factors behind cybersecurity — from insider risk to social engineering and organizational resilience.
Michael Christopher
Michael Christopher is a partner at Partnership Solutions, where he leads the firm’s Open Source Intelligence (OSINT) and Digital Forensics division. Drawing on more than 15 years of experience in cyber investigations and public-sector intelligence analysis, Michael helps municipalities detect, contextualize, and respond to emerging digital threats using open-source data and advanced analytical tools.
John C. Williams
John Williams is a partner at Partnership Solutions, where he directs the firm’s Security Architecture and Infrastructure Resilience practice. With more than two decades of experience designing secure systems for government and critical infrastructure, John specializes in helping municipalities modernize their technology environments while maintaining continuity, compliance, and public trust.